Shipping policy
📦 Shipping Policy
At Monaluck, we strive to process and ship your orders quickly and efficiently. Please review our updated shipping details below:
🕒 Order Processing Time
All orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
You’ll receive a confirmation email with tracking information once your order has shipped.
🇺🇸 Domestic (U.S.) Shipping – USPS
We offer two shipping options within the United States:
Standard Shipping
• Estimated delivery: 2–6 business days
Fast Shipping
• Estimated delivery: 1–5 business days
All U.S. orders are shipped via USPS with tracking included.
🌍 International Shipping – DHgate or UPS
We ship internationally using DHgate logistics or UPS, depending on your location and order contents.
Estimated Delivery: 7–14 business days after processing
Customs Notice: International customers are responsible for any customs duties, VAT, or import taxes required by their country.
💵 Shipping Rates
Shipping costs are calculated at checkout based on your location and chosen shipping method.
📦 Tracking Your Order
Once your order ships, you’ll receive a tracking number via email.
You can track your package directly on the carrier’s website.
📬 Contact Us
Questions about your order?
📧 support@monaluck.com
📍 Address: 750 Lexington Ave, New York, NY 10022
🕘 Hours: Monday–Friday, 9:00 AM – 5:00 PM (EST)